Privacy Policy

This Privacy Policy was last updated on November 11, 2020, and is effective as of November 11, 2020.

By voluntarily providing us with Personal Data, you are consenting to its collection, use, and disclosure in accordance with this Privacy Policy. If you provide Personal Data, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of WeClo FZE, the Bazaara app and the authorized third parties referred to herein.

This privacy policy (“Privacy Policy”) describes the privacy practices of WeClo FZE and our subsidiaries and affiliates (collectively, “WeClo”, ”Bazaara”, “Bazaara app”, “Bazaara Platform”, “Bazaara Website”, “Site”, “Website”, we”, “us” and/or “our”) with respect to information, including personally identifiable data (“Personal Data”), that we collect about individuals (“you” and/or “your”) in through or our websites www.bazaara.ae, the Bazaara mobile applications, and as a result of providing you with certain other services that we own or control and which posts or links to this Privacy Policy (collectively, the “Services”). WeClo FZE may provide additional or supplemental privacy policies to individuals for specific products, services, or promotions that we offer at the time we collect personal information. These supplemental privacy policies will govern how we may process the information in the context of the specific product, service, or promotion.

The Website Policies and Terms of Service may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Information We Collect:

When you interact with us through the Services, we may collect the following Personal Data and other information from you, as further described below:

Personal Data That You Provide Through the Services: We collect Personal Data from you when you voluntarily provide such information, such as when you register for or use our Services. This information may include:

  • Contact data, such as your first and last name, email and mailing addresses, and phone number.
  • Profile data, such as your username and password that you may set to establish an online account with us, your photograph, interests, brand preferences, clothing, and shoe size.
  • Education information, such as your college and year of graduation.
  • Demographic information, such as your postal code, gender, and age.
  • Your content, such as text, images, audio, and video, along with the metadata associated with the files you upload.
  • Transaction data, such as information about payments to and from you and other details of products or services you have purchased through the Services.
  • Communications, such as your questions, feedback, or correspondence that you send us.
  • Financial data, such as financial account numbers, payment card information, details regarding payments you make through the Services, and your billing address.
  • Identity data, such as an identification number (e.g., driver’s license or state ID number), and an image of the relevant identification card.
  • Usage data, such as information about how you use the Services and interact with us, including information associated with any content you upload to the websites or otherwise submit to us, and information you provide when you use any interactive features of the Services.
  • Marketing data, such as your preferences for receiving communications from us, and details about how you engage with our communications.
  • Other information that we may collect that is not specifically listed here, but which we will use in accordance with this Privacy Policy or as otherwise disclosed at the time of collection.

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

Cookies and Other Information Collected by Automated Means: We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and activity occurring on or through the Services. The information that may be automatically collected includes:

  • Device data, such as your computer or mobile device operating system type and version number, manufacturer and model, device identifier (such as the Google Advertising ID, Apple ID for Advertising, or other identifiers that we may generate), browser type, screen resolution, IP address.
  • Online activity data, such as the website you visited before browsing to our website, general location information such as city, state, or geographic area; and information about your use of and actions on the Services, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access.

Our service providers and business partners may collect this type of information over time and across third-party websites and mobile applications.

On our webpages, this information is collected using cookies, browser web storage (also known as locally stored objects, or “LSOs”), Flash-based LSOs (also known as “Flash cookies”), web beacons, and similar technologies, and our emails may also contain web beacons. In our mobile application, we may collect this information directly or through our use of third-party software development kits (“SDKs”). SDKs may enable third parties to collect information directly through our mobile applications.

A “cookie” is a piece of information that the computer that hosts our Services gives to your browser when you access the Services. Our cookies help provide additional functionality to the Services and help us analyze Services usage more accurately. For instance, our Services may set a cookie on your browser that allows you to access the Services without needing to remember and then enter a password more than once during a visit to the Services. Browser web storage or LSOs, are used for similar purposes as cookies. “Web beacons” are small, invisible graphic images that may be used on the Services or in emails relating to the Services to collect certain personally non-identifiable information and monitor user activity on the Services, such as to count visits, understand usage effectiveness, and to tell if an email has been opened and acted upon or whether certain content was viewed. An SDK is third-party computer code that we may incorporate into the mobile applications that may be used for a variety of purposes, including to provide us with analytics regarding the use of our mobile applications, to integrate with social media, add features or functionality to our app, or to facilitate online advertising.

We may also use Flash LSO on our website to collect and store information about your use of our website. Unlike cookies, Flash LSOs cannot be removed or rejected via your browser settings. If you do not want Flash LSOs stored on your computer or mobile device, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions. Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of Flash applications that we may use in connection with our website.

On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Services features.

Information we obtain from Third Party Services:

One of the special features of the Service is that it allows you to enable various online third-party services, such as Facebook, Twitter, YouTube, Instagram, Pinterest, Tumblr, and other social media and networking services and, payment service providers, etc. (“Third Party Services”), to be directly integrated into your Bazaara experience. To take advantage of this feature, you must establish a connection between your Bazaara account and your account with the relevant Third Party Services. In some cases, you may be able to establish an account with Bazaara using your login credentials with a Third Party Service.

As part of such integration, such Third Party Services may provide us with access to certain information that you have provided to such Third Party Services, and we will use, store and disclose such information in accordance with this Privacy Policy. For example, this information may include your Facebook username, user ID, profile picture, cover photo, and networks to which you belong (e.g., school, workplace). You may also have the opportunity to provide us with additional information via Third Party Services, such as a list of your friends or connections and your email address. You can read more about your privacy choices in the “Third Party Services” portion of the “Your Rights and Choices” section. The manner in which Third-Party Services use, store and disclose your information is governed solely by the policies of such third parties, and WeClo FZE / Bazaara shall have no liability or responsibility for the privacy practices or other actions of any Third Party Service that may be enabled within the Service.

Information we obtain from other third parties:

We may receive personal information about you from third-party sources. For example, a business partner may share your contact information with us if you have expressed interest in learning specifically about our products or services, or the types of products or services we offer. We may obtain your personal information from other third parties, such as marketing partners, publicly-available sources, and data providers.

Data About Others: Users of the Service may have the opportunity to refer friends or other contacts to us and share their contact information with us. When you share other contacts with us we assume you have their permission to do so. Please do not refer someone to us or share their contact information with us unless you have their permission to do so.

Our Use of Your Personal Data and Other Information:

WeClo FZE and Bazaara use your Personal Data for the following purposes and as otherwise described in this Privacy Policy or at the time of collection, or otherwise with your consent:

Service Delivery. We use your personal information to:

  • provide, operate and improve the Services
  • provide information about our products and services
  • establish and maintain your user profile on the Services
  • process and fulfill orders, such as by processing payments and facilitating the fulfillment of orders
  • facilitate your to login to the Services via third-party identities and access management providers, such as Facebook and Google
  • enable security features of the Service, such as by sending you security codes via email or SMS, and remembering devices from which you have previously logged in
  • provide social features of the Service, such as by enabling users to establish connections with other users of the Services; enabling users to like, comment on, and share user content; and displaying certain user activity in an activity feed
  • communicate with you about the Services, including by sending you announcements, updates, security alerts, and support and administrative messages
  • communicate with you about events or contests in which you participate
  • understand your needs and interests, and personalize your experience with the Services and our communications
  • provide support and maintenance for the Services
  • to respond to your requests, questions, and feedback

Research and Development. We analyze the use of the Services to analyze and improve the Services and to develop new products and services, including by studying user demographics and use of the Services.

Marketing. We may send you Bazaara-related marketing communications as permitted by law. You will have the ability to opt-out of our marketing and promotional communications as described in the “Opt-out of marketing communications” section below.

Advertising. We work with advertising partners to display online advertisements. These advertisements are delivered by our advertising partners and may be targeted based on your use of the Services or your activity elsewhere online. To learn more about your choices in connection with advertisements, please see the section below titled “Targeted online advertising”.

Compliance and Operations. We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to (a) comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities; (b) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (c) enforce the terms and conditions that govern the Service; and (d) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.

With your consent. In some cases, we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.

To create anonymous, aggregated, or de-identified data. We may create anonymous, aggregated or de-identified data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous, aggregated, or de-identified data by removing or omitting information that makes the data personally identifiable to you. We may use this anonymous, aggregated, or de-identified data and share it with third parties for our lawful business purposes, including to analyze and improve the Services and promote our business.

Our Disclosure of Your Personal Data and Other Information:

We share your personal information with third parties in the following circumstances or as otherwise described in this Privacy Policy:

  • Business Transferees: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, or similar event (or any such potential event), Personal Data may be disclosed as part of the transferred assets.
  • Affiliates: We may also share your Personal Data with our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy.
  • Service-Related Third Parties: WeClo FZE and Bazaara, like many businesses, sometimes hires other companies or individuals to perform certain business-related functions. Examples of such functions include maintaining databases, identity verification, fraud monitoring, processing credit card payments, etc. When we employ another person to perform a function of this nature, we only provide them with the information that they need to perform their specific function (for example, providing our credit card payment provider with your credit card information to process payments on our behalf).
  • Third-Party Services. If you have enabled features or functionality that connect the Services to a third-party platform or social media network (such as by logging in to the Services using Third Party Services or otherwise linking your account with the Services to certain Third Party Services, we may disclose the personal information that you authorized us to share. We do not control the third party’s use of your personal information. Merchant will not pass any debit/credit card details to third parties.
  • Couriers. When you make a purchase from a user of the Services, we will disclose Personal Data, such as your name and the shipping address you provide, to the courier to enable the fulfillment of your order.
  • Other Users of the Service and the Public. We may provide functionality that enables you to disclose personal information to other users of the Services or the public. For instance, you may be able to maintain a user profile with information about yourself that you can make available to other users or the public. You may also be able to submit content to the Services (such as comments, blogs, and photos), and we will display your username and a link to your user profile along with the content you submit. If you include any Personal Data or other information in a product listing or any other content that you upload to the Services, we have the right to publish that listing and other content (including without limitation any Personal Data or other information including in the listing) in connection with the operation of the Service or any other products or services of Bazaara, or the promotion, advertising or marketing thereof (including publishing that listing and other content on the Internet or on Third Party Services such as Facebook, sharing it with blogs, etc.). Users have the ability as part of the Services to share your listings with others. We do not control how other users or third parties use any Personal Data that you make available to other users or the public.
  • Professional Advisors: We may disclose your Personal Data with our financial, insurance, legal, accounting or other advisors that provide professional services to us, in connection with the professional services that they provide to us.
  • Authorities and others: WeClo FZE may disclose your Personal Data to law enforcement, government authorities, and private parties if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of WeClo FZE and Bazaara or others, including by making and defending legal claims, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity.
  • With Your Consent: We may share your Personal Data if we have your consent.

Your Rights and Choices:

  • Access or Update Your Information: If you have registered for an account with us, you may review and update certain Personal Data in your account profile by logging into the account. Applicable law in some countries may provide a right for you to request access to your personal information in the possession and control of WeClo FZE / Bazaara. To do so, please contact us using the contact information provided in the “Contacting Bazaara” section below. The written request must provide sufficient detail to allow WeClo FZE / Bazaara to identify the personal information being sought. Unless exempted by law, WeClo FZE / Bazaara will provide you with access to your personal information within WeClo FZE / Bazaara possession and control. WeClo FZE / Bazaara may request specific information from you to enable it to confirm your identity and right to access, as well as to search for and provide you with the personal information that WeClo FZE / Bazaara holds about you. WeClo FZE / Bazaara may charge you a fee to access your personal information: however, it will advise you of any fee in advance. ln some cases, WeClo FZE / Bazaara may not be able to provide access to your personal information. There are instances where applicable law or regulatory requirements allow or require WeClo FZE / Bazaara to refuse to provide some or all of the personal information that it holds about you. Additionally, your personal information may have been destroyed, erased, or made anonymous in accordance with WeClo FZE / Bazaara record retention obligations and practices. In the event WeClo FZE / Bazaara cannot provide you with access to your personal information, it will advise you of the reasons why the personal information cannot be provided and will provide the name, title, and contact information of the individual who can discuss the reasons for the refusal. In some circumstances, WeClo FZE / Bazaara may not agree with your request to change your personal information and will instead append an alternative text to the record in question. We will advise you when this occurs.
  • Withdraw Consent: You may withdraw the consent you have provided to us by contacting us via the contact information provided in the “Contacting Bazaara” section below. By withdrawing your consent, you acknowledge that you may not be able to use certain Services or access certain information.
  • Opt-out of marketing communications: You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email. You may continue to receive service-related and other non-marketing emails.
  • Cookies & Browser Web Storage. We may allow service providers and other third parties to use cookies and similar technologies to track your browsing activity over time and across the Services and third party websites. Most browsers let you remove or reject cookies. Browser settings may allow you to clear your browser web storage. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, our website may not work properly.
  • Delete Your Account: You may request that we delete your account, and any information associated with your account, but please note that we may be required (by law or otherwise) to retain this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements).
  • Targeted online advertising. Some of the business partners that collect information about users’ activities on or through the Services may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior or mobile application usage for purposes of targeted advertising. In addition, your mobile device settings may provide the functionality to limit our, or our partners’, ability to engage in ad tracking or targeted advertising using the Google Advertising ID or Apple ID for Advertising associated with your mobile device.If you choose to opt-out of targeted advertisements, you will still see advertisements online but they may not be relevant to you. Even if you do choose to opt-out, not all companies that serve online behavioral advertising are included in this list, so you may still receive some cookies and tailored advertisements from companies that are not listed.
  • Do Not Track Signals: Our Service currently does not respond to “Do Not Track” (DNT) signals and operates as described in this Privacy Policy whether or not a DNT signal is received. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
  • Third-Party Services: If you choose to connect to the Services via a third-party platform or social media network, you may have the ability to limit the information that we may obtain from the third-party when you first connect to the Services using the third-party’s authentication service or otherwise connect your account. Subsequently, you may be able to control your settings through the third-party’s platform or service. For example, you may access and change your settings through the Facebook settings page for Apps and Websites. If you withdraw our ability to access certain information from a third-party platform or social media network, that choice will not apply to information that we have already received from that third-party.

International Data Transfers:

We are headquartered in the United Arab Emirates and have service providers in other countries, and your personal information may be transferred to the United Arab Emirates or other locations outside of the country where privacy laws may not be as protective as those in your country. We may be required to disclose Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Children:

WeClo FZE / Bazaara does not knowingly collect Personal Data from children under the age of 18. If you are under the age of 18, please do not submit any Personal Data through the Services. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information from our files as soon as reasonably practicable. We encourage parents with concerns to contact us.

Other Websites, Mobile Applications, and Services:

This Privacy Policy applies only to the Services. The Services may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third-party websites, mobile applications, or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use, and sharing of your personal information.

WeClo FZE is not responsible for the privacy policies of websites to which it links. If you provide any information to third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.

Data Retention:

We will retain your Personal Data only for a time and to the extent necessary for the purposes for which it was collected as described in this Privacy Policy and for reasonable backup, archival, audit, or other similar purposes.

Security:

WeClo FZE / Bazaara employs organizational, technical, and physical safeguards designed to protect your Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet, email, or other electronic transmission is ever fully secure or error-free, so you should take special care in deciding what information you send to us in this way.

Merchant takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, www.bazaara.ae and the Bazaara App cannot guarantee the security of any information that is disclosed online.

Other Terms and Conditions:

Your access to and use of the Services is subject to the Bazaara Terms of Service and such other terms and conditions agreed upon between you and WeClo FZE / Bazaara.

Changes to WeClo FZE / Bazaara’s Privacy Policy:

WeClo FZE / Bazaara reserves the right to update or modify this Privacy Policy at any time and in its sole discretion. When we make a change, we will update the date mentioned above and post the Privacy Policy on or through the Services. We may, and if required by law will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through the Services.

Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on the Services (or as otherwise indicated at the time of posting). In all cases, your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

Contacting Bazaara:

Please direct any questions comments or complaints about this Privacy Policy or our privacy practices to hello@bazaara.ae.

If you have unresolved concerns or complaints regarding the handling of your Personal Data, you have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.